FAQ

  • Where can I buy those color cords?

    We have tried a few places for cords and have come to the conclusion that the highest quality cords are made by The Color Cord Company out of Denver,CO. Want to change your light’s cord color? Go to the link below to shop. We also highly recommend their accessories.

    https://www.colorcord.com/

  • What is your shipping lead time?

    We try to ship all lights out in 7-10 business days. You will receive tracking once your order ships. Let us know if there are any hopes for expedited shipping and we will do our best to assist.

  • What is your refund policy?

    Each request for a refund is reviewed case by case. Naturally we want you to be happy with your purchase so reach out if there are any issues. Email askdapoppop@gmail.com

  • What bulb wattage should these lights use?

    We recommend 60 watt or less and the LED equivalent.

  • What does “imperfectly delightful” mean?

    Hand made items are not mass made by machines. Thus these objects, being made by hand, will have slight imperfections that add to their character and unique look. Just as there are no straight lines in nature, at DaPopPop our goal isn’t to look manufactured by machines. We instead champion the exploration and personality of each piece. And thus, hope you notice when you hang it that it adds charm and personality to your space as well.

  • I would like to commission a light or collaborate with DaPopPop, how do I do that?

    We love to collaborate! Reach out via email. Try to add specifics in terms of size, project, quantity and theme. Our process entails nailing down as many specifics as possible while allowing room to get creative so that your commission is both expected in certain aspects while a surprise in others.